Every capability your service business runs on.

One record for every customer, contact and site - with full history behind it.

• Customer, contact and site management
• Customer and site history
• Customer portal

Win more work with a pipeline and quoting flow that feeds straight into delivery.

• Sales and opportunity management
• Quote creation and management
• Quote approval and conversion to jobs

Work orders from creation to completion, with costs captured as they happen.

• Job / work order management
• Recurring jobs
• Time and material tracking
• Job status and history

Get the right technician to the right site with the least drive time.

• Drag-and-drop scheduling
• Technician availability and allocation
• Skills-based scheduling
• Route optimisation and GPS tracking

Contracted maintenance that schedules and raises itself, on time, every cycle.

• Preventative / recurring maintenance
• Maintenance schedules
• Automatic job creation
• Defect-to-repair workflows

A live register of every asset you service, with its full life story attached.

• Asset registers
• Asset service and inspection history
• QR / barcode scanning
• Asset defects and repairs

Checklists built to your standards, evidence captured, certificates out the door.

• Custom inspection checklists
• Compliance inspections
• Photos and signatures
• Compliance reports and certificates

Everything a technician needs on site - including when there's no signal.

• Mobile job management
• Time and material entry
• Inspections and checklists
• Asset and defect management
• Full offline mobile access

Run multi-stage installs and upgrades alongside your day-to-day service work.

• Project and multi-stage job management
• Tasks and milestones
• Resource scheduling
• Project invoicing

Bill faster and keep the books in sync without double entry.

• Job and maintenance invoicing
• Bulk invoicing
• Purchase orders and supplier invoices
• Accounting integrations
• Point of sale (POS)

Branded paperwork and every conversation kept against the record.

• Document and PDF generation
• Email and SMS communications
• Internal team communication
• Customer document sharing

See performance across technicians, jobs, assets and revenue in real time.

• Technician performance reporting
• Reports and dashboards
• Sales and job reporting
• Asset and inspection reporting

Shape Fieldmagic around your process - no developers required.

• Fieldmagic Studio
• Custom fields and record layouts
• Custom forms and checklists
• Desktop field configuration
• Mobile field configuration
• Workflow automation
• Webhooks
• Custom action buttons
• User and department configuration

Connect the tools your business already runs on.

• Xero
• MYOB
• QuickBooks
• Email and Microsoft integrations
• Reporting / BI integrations
• Third-party integrations