All industries
Plumbing & hydraulic services

Plumbing job management from callout to payment

Plumbing work swings between emergency callouts and planned maintenance. Fieldmagic gives dispatchers a live view of who is available and gives technicians everything they need on a phone.

Commercial plumber checking backflow valves and pipework using a mobile app

Assets plumbing teams track

Backflow devicesHot water systemsPumpsGrease trapsTMVsDrainage assetsGas appliancesWater meters

Every asset carries its own service history, routines, defects, documents and costs - so the record follows the equipment, not the paperwork.

Sound familiar?

Callouts taken by phone and lost on a whiteboard
Quotes written up at night instead of on site
Materials used but never charged out
Invoices raised days after the work was finished

What plumbing teams use Fieldmagic for

01

Fast dispatch

Assign urgent callouts to the closest available technician and notify the customer automatically.

02

Accurate job costing

Capture labour, materials and travel against every job so margins are visible before invoicing.

03

On-site approvals

Build and send a quote from the van, capture the customer's signature and convert it straight to a job.

04

Backflow and compliance testing

Run recurring testing programs with digital forms and automatic reminders.

Workflow

From schedule to invoice

  1. 1Log the callout against the customer and site
  2. 2Dispatch to the nearest qualified technician
  3. 3Quote and get approval on site
  4. 4Record time, materials and photos
  5. 5Invoice immediately from the field

Key capabilities

  • Quote approval to job
  • Time and material tracking
  • Photo and signature capture
  • GPS route optimisation
Explore all features

Built for the whole team

Who uses it, and what they get

Office & dispatch

Log the callout against the customer and site, then send it to the closest available plumber with the history attached.

Field plumbers

Quote, get a signature, record time and materials, and take payment before leaving the driveway.

Compliance leads

Run recurring backflow and TMV testing programs with digital forms and automatic reminders.

Owners

See job-level margin as work completes rather than at the end of the month.

What changes once you're running

Faster cash collection

Invoicing from the field removes the lag between finishing the work and sending the bill.

Nothing goes unbilled

Labour, travel and materials are captured on the job card, so recoverable costs make it onto the invoice.

Emergency work stays organised

Urgent callouts slot into the live dispatch board without losing sight of the planned schedule.

Frequently asked questions

See Fieldmagic on your plumbing workflow

Walk through your assets, routines and reporting with our team - or start free with five users, forever.

View pricing

Other industries

Fire protection

Manage fire system inspections, hydrant testing, extinguisher maintenance and compliance reporting in one place.

HVAC

Schedule preventative maintenance, track unit service history and dispatch technicians with the right skills.

Electrical

Handle switchboard inspections, testing and tagging, breakdowns and multi-site electrical contracts.