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Customers, Sites & Contacts

How to Grant Portal Access to Customers

Navigate to Contacts and search for the customer you want to grant portal access to.

Step-by-step instructions

  1. How to Grant Portal Access to Customers - step 1
    Step 1

    Navigate to Contacts and search for the customer you want to grant portal access to.

  2. How to Grant Portal Access to Customers - step 2
    Step 2

    Click Edit. Toggle Active Portal to On, then click Save. Click Customers in the left pane and select Manage Customer Roles.

  3. How to Grant Portal Access to Customers - step 3
    Step 3

    Select your customer and assign the appropriate roles. Ensure the option Display all sites in portal related to this customer is checked, then click Save.

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