Customers, Sites & Contacts
How to Grant Portal Access to Customers
Navigate to Contacts and search for the customer you want to grant portal access to.
Step-by-step instructions
Step 1Navigate to Contacts and search for the customer you want to grant portal access to.
Step 2Click Edit. Toggle Active Portal to On, then click Save. Click Customers in the left pane and select Manage Customer Roles.
Step 3Select your customer and assign the appropriate roles. Ensure the option Display all sites in portal related to this customer is checked, then click Save.