Back to how-to videos

Integration & API Management

Sync Customer Invoices and Payments to Xero

Learn how to sync customer invoices and payments to Xero or your accounting system in FieldMagic.

Step-by-step instructions

  1. Sync Customer Invoices and Payments to Xero - Step 1
    Step 1

    Open the Accounting module and click +Add to create a new customer invoice.

  2. Sync Customer Invoices and Payments to Xero - Step 2
    Step 2

    Select the customer, which automatically populates the site.

  3. Sync Customer Invoices and Payments to Xero - Step 3
    Step 3

    Enter the invoice summary.

  4. Sync Customer Invoices and Payments to Xero - Step 4
    Step 4

    Add your line items, including the products or services and their corresponding amounts.

  5. Sync Customer Invoices and Payments to Xero - Step 5
    Step 5

    Review the invoice details, then click Save.

  6. Sync Customer Invoices and Payments to Xero - Step 6
    Step 6

    On the saved invoice, click Accounting, then select Sync to Accounting to send the invoice to your accounting system.

  7. Sync Customer Invoices and Payments to Xero - Step 7
    Step 7

    To confirm the invoice synced successfully, search for it by invoice number or customer name directly in Xero.

  8. Sync Customer Invoices and Payments to Xero - Step 8
    Step 8

    If an invoice fails to sync, click Accounting, then Sync to Accounting (Debug) to open the sync log.

  9. Sync Customer Invoices and Payments to Xero - Step 9
    Step 9

    Click a log entry to expand it, then review the request and response details to diagnose any sync issues.

  10. Sync Customer Invoices and Payments to Xero - Step 10
    Step 10

    To pull through changes from your accounting system, click Accounting, then Update Amount Due.

  11. Sync Customer Invoices and Payments to Xero - Step 11
    Step 11

    Once the customer invoice has been paid, click Accounting, then Sync Payment to Xero to sync the payment across.

Back to how-to videos