This release introduces a new licensing model, Pre-Purchased Hours contracts, a cleaner interface, and many reliability fixes.
Licensing: A Free Tier for evaluation, and a $349/month Professional Plan (5 users, then $69 per extra user) with a free 30-day trial. Existing subscriptions are unaffected unless migrated.
New features: Pre-Purchased Hours contracts with automatic balance deduction, a streamlined Job Details layout, smarter mobile lists and contact cards, repeat scheduling, and bulk labor cost updates.
Fixes: A complete, faster calendar for multi-organization technicians, department-aware reports, and more reliable documents, search, API tags, and catalogue editing.
Desktop Enhancements and Fixes
- 🚀 Release Notes: What’s New & Fixed!
- 💼 New Licensing Model
- We’ve made it easier than ever for small businesses to get started and grow! 🌱
- 🆓 Free Tier: Try out the core features on both desktop and mobile with feature-limited access, a perfect way to evaluate before you commit.
- 💎 Professional Plan: $349/month includes 5 users. Need more seats? Additional users are just $69/user/month, and this applies equally to mobile and desktop users.
- 🎁 Free 30-Day Trial of the Pro Plan: Explore everything Pro has to offer, on us!
- 🔒 In-App Upgrades & Gating: Feature restrictions work consistently across platforms, with friendly contextual upgrade prompts whenever you reach for a premium tool.
- 🛡️ Customer Safety: Existing subscriptions stay untouched unless you choose to migrate.
- ⏱️ Pre-Purchased Hours
- Manage prepaid work with ease! 🎯
- 📝 New Contract Type: A dedicated Pre-Purchased Hours contract now sits alongside Standard and Recurring Maintenance contracts.
- ⚙️ Flexible Setup: The new Pre-Purchased Hours tab lets you configure purchased hours against specific labor or item codes.
- ➖ Automatic Balance Deduction: Log time on associated jobs and the remaining hours update on their own. Zero manual math! 🧮
- 👀 360° Visibility: See remaining balances and detailed breakdowns right across Customer 360, Site 360, and Job views.
- 📊 New Reporting: A brand-new Contract Outlets sub-module in Advanced Reports brings consumption and balance analytics.
- 🌟 More Enhancements
- 🔁 Repeat Scheduling: Field activities can now be scheduled to repeat!
- 🔢 Pagination Counters: Asset navigation controls across site records now show handy counters (e.g., “Showing Assets 1–10 of 100”). 📋
- 💰 Bulk Labor Cost Updates: Update labor costs across user profiles in one go.
- 🔍 Job Title Search: Search by custom Job Title in Global Search, and the job_title field is now available in the Public API users module.
- 🔄 Clearer Statuses: Recurring Jobs, Subcontracts, and Warehouses now use simple Active and Inactive values. 🟢⚪
- 🖱️ Filter From Column Headers: Filter directly from the column headers. Quick and easy! ⚡
- 🎨 Default Layouts for Document Templates: Get started faster with ready-made layouts.
- 🧩 Cleaner Asset Types: The default column display has been fixed.
- 🛠️ Bug Squashing
- 📲 Multi-Organization Technicians
- If you work across many organizations, this one’s for you! 🙌
- 🗓️ Complete Calendar View: Schedules from all active organizations now appear on your calendar, even if that organization’s data hasn’t been downloaded yet.
- ⬇️ Seamless On-Demand Sync: Tap an undownloaded schedule and it downloads in the background with progress feedback, then opens the job record automatically.
- ⚡ Performance Boost: Faster loading and smoother scrolling for users active in dozens of organizations (tested with 50+!).
- 🔗 Sync Screen Integration: Organizations discovered through calendar entries now automatically appear in the Sync organization picker.
- 📈 Reports & Documents
- 👑 Admins See It All: Admin users now see full organization data in Advanced Reports (such as Schedules), regardless of department restrictions.
- 🏢 Restricted Departments Fixed: Desktop users with “Restrict Department” turned on can see their Schedules report data again.
- 📅 Date Filters That Work: Table date range filters no longer return zero records when criteria are valid, and charts now support the date data type so you can plot metrics by Invoice Date. 📊
- 🧾 No More Duplicate Defects: Single linked assets no longer render across multiple variants, so Job Reports and Defect-generated Quotes stay tidy and right-sized.
- 📄 No More Duplicate PDFs: Fixed duplicate PDF generation in Customer Invoice and Quote version reports using default ODT templates.
- 📚 Large Documents: Large documents can now be previewed and generated successfully.
- 👁️ HTML Previews: Fixed preview issues affecting certain edited templates.
- 🖊️ HTML Editor: Includes and checklist placeholders are now clickable.
- 🏷️ Report Blocks Keep Their Names: Renamed blocks no longer revert after reloading.
- 🖨️ Complete Printed Documents: Asset photos, asset installation dates, and the Created By fields of related records now show up in printed documents.
- 🔧 General Fixes
- 🔎 Asset Search: Assets starting with 0 now appear correctly in search results.
- 🧪 Demo Data Removal: Misleading labels on the confirmation dialog and notification have been corrected.
- ✅ Quote Counts & Statuses: Awaiting Approval and Approved counts now display, and quote statuses are visible by default instead of only appearing on hover.
- 🗓️ Calendar Filtering: A firewall issue that caused an error when filtering the Calendar by Team Schedules and choosing “All Teams” under the Fieldmagic organization is resolved.
- 🔐 Checklists Load Again: Fixed 401 unauthorized errors that stopped checklist data from loading on accounts set up under the new Professional plan tier.
- 🏷️ Smarter Public API Tags: Tags are now accepted as JSON arrays ("tags": ["Tag Name"]) instead of raw strings. This keeps tagged records from vanishing from listing views, and new tags are created automatically if they don’t exist.
- 📦 Product Catalogue: Editing items now saves properly, and translations are handled correctly during catalogue exports. 🌍
- 🔐 Restricted Department On: Users only see schedule records belonging to their assigned department.
- 🌐 Restricted Department Off: Records from all departments are displayed.
- ✅ Reliable Loading: Reports now load without errors and show accurate data. 📊
Mobile App Enhancements and Fixes version 2026.20.2
- 💼 New Licensing Model
- Getting started is now easier than ever for small businesses, with clear paths to grow! 🌱
- 🆓 Free Tier: Feature-limited access on both desktop and mobile, so you can evaluate the core functionality before committing.
- 💎 Professional Plan: $349/month includes 5 users. Need more seats? Additional users are $69/user/month, for mobile and desktop users alike.
- 🔒 In-App Upgrades & Gating: Feature restrictions work consistently across platforms, with friendly upgrade prompts when you reach for a premium tool.
- 🛡️ Customer Safety: Existing subscriptions stay untouched unless you choose to migrate.
- 📋 Job Details, Reimagined
- The Job Details screen now uses a modular, compact tile layout that puts the most important information front and center. 🎯
- 🧱 Contextual Tile Priority: Linked assets, accumulated labour hours (total time, not entry counts), materials, and attached checklists take the spotlight.
- 🙈 Conditional Display: Work Orders, SWMS, and Tasks show up as primary tiles only when they have content. Empty sections stay hidden, so there’s no more visual clutter! ✨
- 🗂️ Extended Details Drawer: Secondary info (allowances, schedules, billing, quotes, site history, and messages) is neatly tucked into an easy-to-reach extended view.
- 📱 Mobile List Cleanup
- Smarter, simpler, more accurate lists! ✨
- 🎯 Corrected Filtering Logic: My Open Jobs, My Open Quotes, Pinned Jobs, and My Scheduled Jobs (jobs in Scheduled or In Progress status assigned to you) now show exactly what they should.
- 🗓️ Rolling 3-Month Boundary: My Completed Jobs now keeps things tidy with a 3-month window.
- 🧹 Streamlined Navigation: Redundant views, like My Team Schedules, have been retired.
- 📇 Smarter Contact Cards
- Customer and individual contact cards now offer reliable, actionable shortcuts. 🤝
- 📞 Quick Actions That Make Sense: Call, SMS, and Email icons appear only when a valid phone number or email address exists. No more dead clicks! 💬📧
- ✏️ Easy Edit & Add: Users with contact editing permissions get direct edit/add flows.
- 🧼 Less Clutter: Blank, redundant site and individual contact rows have been removed.
- 🛠️ Bug Squashing
- 📲 Multi-Organization Technicians
- If you work across many organizations, this one’s for you! 🙌
- 🗓️ Complete Calendar View: Schedules from all your active organizations now appear on the calendar, even if an organization’s data hasn’t been downloaded to your device yet. (Previously, only up to 5 downloaded organizations were visible.)
- ⬇️ Seamless On-Demand Sync: Tap an undownloaded schedule and it downloads in the background with progress feedback, then opens the job record automatically.
- ⚡ Performance Boost: Much faster loading and smoother list scrolling for users active in dozens of organizations (tested with 50+!).
- 🔗 Sync Screen Integration: Organizations discovered through calendar entries now automatically appear in the Sync organization picker for manual metadata download.
Mobile App Fixes version 2026.20.3
- 📌 Pinned Jobs Done Right: The Pinned Jobs list now shows every pinned job, whether or not it has an assigned schedule. Client filtering is also accurate, whether you pick a specific client or leave the filter off. 🎯